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Does Fitbit Charge Track Sleep

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Charge 2 Not Tracking Sleep Stages

Fitbit Charge 5: Not Tracking Sleep or Not Accurate? FIXED!
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10-25-201706:14 – last edited on 09-09-202009:26 by MatthewFitbit

    10-25-201706:14 – last edited on 09-09-202009:26 by MatthewFitbit

      Had my charge2 for a week and it wont track the deep sleep rem and the stages it to track when Im sleeping. What do I do to fix it.

      10-26-201707:50 – edited 10-26-201707:51

        Fitbit Community Moderators Learn more

        10-26-201707:50 – edited 10-26-201707:51

          Welcome to the Fitbit Community! I hope you’re doing well! Thank you for clarifying the issue by responding ‘s question. Remember that you might not get sleep stages due to the following reasons:

          • If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist . The band should feel secure but not too tight.
          • If you used the Begin Sleep Now option in the Fitbit app . For more information on automatic sleep tracking, see How do I track my sleep?
          • If you slept for less than 3 hours.
          • If your devices battery is critically low.

          You can also try restarting your tracker by doing the following:

          Plug the charging cable to your computer or UL certified wall adapter. Align the contacts of the tracker with the charging cable and plug it in making sure it snaps securely.Your tracker should start charging.Press the button for 10 to 12 seconds.You should see your tracker’s firmware version and you can now unplug your tracker.

          Get Your New Fitbit Charge4 Today

          Pre-order for Charge 4 and Charge 4 Special Edition begins today at and select retailers online such as,, and available online at all retailer sites worldwide and in stores where they are able to remain open, starting April 13, 2020. Charge 4 is available for $149.95 USD in black, rosewood, and storm blue/black.¹ Charge 4 Special Edition is available for $169.95 USD in an exclusive granite reflective/black woven band, plus a classic black band to easily swap out for workouts or a sportier look.² Charge 4 will also be added later this year to UnitedHealthcare Motion®, a wearable device walking program available to employers.

          Customize Charge 4 with a variety of new accessory bands and colors, including REPREVE® recycled woven reflective bands in midnight and rosewood breathable silicone sport bands in evergreen and frost white and premium Horween® hand-crafted leather in black.³ Charge 4 accessories are sold separately in store and online, and are compatible with Fitbit Charge 3 devices, starting at $29.95 USD.

          ¹Storm blue/black sold exclusively at

          ²Fitbit Charge 4 Special Edition comes with an additional black classic band.

          ³Leather accessories made of Horween leather and other leather materials. Accessories sold separately.

          Charge 5 Not Tracking Sleep Or Heart Rate

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          09-30-202121:06 – last edited on 10-02-202110:40 by SilviaFitbit

            09-30-202121:06 – last edited on 10-02-202110:40 by SilviaFitbit

              wont record heart rate

              wont record sleep

              30mins on to support and no resolution

              Fitbit Community Moderators Learn more

              Welcome to the Fitbit Community.

              Thanks for the details mentioned and for contacting our Support team. I understand how you’re feeling.

              I was able to see that they are already in charge of your case, please continue the communication with them, this to avoid any confusion and they’ll provide an appropriate solution.

              Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

              Fitbit Community Moderators Learn more

              Thank you for getting back.

              Sorry to hear about what you experienced with your Charge 5. I was checking your case details and it has been escalated to the correct department, since our Support team is already in charge of your case, it’s recommended to continue the communication with them.

              Due to the high volume contacts, they might take longer than usual, your patience and understanding is appreciated.

              Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

              Read Also: Which Of The Following Statements About The Association Between Sleep And Health Is False

              A Workaround If Only Part Of Your Sleep Has Been Recorded

              There is a workaround if you find your nightly sleep data is incomplete. It is a manual solution that is not ideal but may be better than doing nothing.

              You can edit the sleep log in the smartphone app by tapping the 3 dots in the upper right corner of each sleep session. This gives you the option to edit or delete the line.

              So lets say you have two separate sleep sessions for the night. You could delete the first one and edit the start of the second one to coincide with when you actually went to bed. Its a good way of merging two or more half-night segments.

              The sleep stage info will be a bit messed up but the length of the sleep session will be correct. You might even find that sleep stage info has been deleted entirely for that night.

              What About Privacy And Security

              New Fitbit Charge Wireless Activity Tracker + Sleep

              Health apps and wearables collect a raft of data, which isnt regulated or legally protected in the same way that other health data is . And companies that are negligent with the data they collect dont seem to incur financial penalties. If youre intrigued by a device, but privacy questions give you pause, youre not alone. As part of our research, we reached out to the companies behind our picks and asked them to respond to a series of questions addressing what we think are important privacy and security considerations. Rule of thumb: lack of response to specific questions about protecting user data is a red flag, John Scott-Railton, a senior researcher at The Citizen Lab at the University of Toronto, told us in an email. A company that cares about security should want to reassure users that they are in good hands. Heres what the companies told us.

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              Fitbit App: Big Promises

              If youve owned a Fitbit device over the past few years, you wont be surprised by anything in the Fitbit app. With the launch of the Charge 5, the company hasnt changed how the app looks or works at all.

              Since we have , I wont rehash the app much here. Overall, its a very well-designed experience with everything organized quite intuitively. Data is presented in a macro, easy-to-understand format. With a tap, you can dive progressively deeper into details for that data.

              The big thing to keep in mind here, though, is that one of the core features of the Charge 5 doesnt exist in the Fitbit app yet. The Daily Readiness Score has been a pretty large aspect of Fitbits promotional campaign for this tracker, but I cant tell you much about it because its not available yet.

              One of the star features of the Charge isn’t available at launch.

              In theory, the DRS will take all the data your tracker obtains sleep, steps, workouts, stress, mindfulness, etc. and combine it all into easily understood bites. For example, if the app determines you didnt get enough sleep the night before, it might tell you to skip your usual morning workout. Conversely, if you slept really well, it might tell you to push harder with your workout to maximize gains. If you slept well but your stress levels are super high, maybe it would tell you to go easy for the rest of the day.


              Fitbit Features You Know & Love

              The Fitbit features you know and love arent going anywhere. Were talking the personal on-screen dashboard customizable clock faces swimproof capability step challenges and more.

              And of course, you can always tap into our passionate community for all the social support youre accustomed to on Fitbit, whenever you need it.

              Read Also: Does Losing Weight Help Sleep Apnea

              How To Check Notifications On Fitbit Versa

              Swipe down from the top of the screen, or press and hold the top button on the right-hand side on the standard Versa. You can also manage some notifications options on Versa itself, swipe across to settings and head to notifications here you can disable notifications during exercise or when youre asleep.

              Dont Miss: Can Lack Of Iron Cause Insomnia

              How To Get A Deeper Analysis Of Your Sleep On The Alta Hr

              Fitbit Charge 4 Sleep Tracking Accuracy

              The Alta HR measures time asleep, REM, light and deep sleep stages. It will also give you a run down as to why each of these stages is important. Open the Fitbit app > click on the sleep tile within Today > tap on the day you want more analysis of.

              Youll see lots of data if you scroll down, including a 30-day average and benchmark if you tap on the relevant tabs under Sleep Stages. You can also tap on the graph at the top for a breakdown of the stages.

              Also Check: How Long Is A Sleep Cycle Nap

              Don’t Miss: Garmin Vivosmart Sleep Tracking

              What Is Fitbit Sleep Mode

              Fitbit devices are meant to help you lead a healthier life by tracking your activity and fitness goals.

              Before you buy a Fitbit, you need to understand some key features present in these trackers. One of the most crucial features is the Fitbit sleep mode.

              Wondering what Fitbit sleep mode is? Ive got you covered. Heres everything you need to know about Fitbit Sleep mode.


              New Fitbit Charge 3 Tracks Sleep Apnea

              Welcome to Fitbit Charge 3, the significant upgrade to the bestselling Charge 2 device. The new tracking feature called Sleep Score beta detects sleep disturbances that could indicate health issues like allergies, asthma, or sleep apnea. The new Fitbit Charge 3 is part of Fitbits bigger goal of developing FDA-regulated software for sleep and heart conditions.

              Don’t Miss: How Does Fitbit Charge 2 Track Sleep

              How To Check Your Fitbit Sleep Statistics

              After you wake in the morning, you can review the information Fitbit has recorded about your sleep.

              Start the Fitbit app on your phone and wait for it to sync. You can see your overall sleep time on the Today page. This is the time Fitbit believes you were asleep the previous evening, not including any time you were restless or woke up during the night.

              Tap the sleep entry to go to the detailed Sleep page. At the top of the page, you’ll see a graph that shows how you slept for the last week.

              Swipe the graph to see three tabs: how long you slept each night, your sleep schedule , and a summary of your sleep stages.

              Below the graph is a list of your individual daily sleep cycles. It displays much more detail about your sleep stages throughout the night.

              To see this in more detail, tap the day you want to view. On the detailed page, you can also compare your actual sleep to a “benchmark” of how the average person of your age and sex sleeps.

              The Lack Of Device Customization

              New Fitbit Charge Wireless Activity Tracker + Sleep ...

              Even though it was easy to scroll back and forth on the tracker, the volume of tabs and features is… a lot. For example, I never used the timers or text notificationsand dont see myself using them in the futureand would like to get rid of the excess tabs clogging my home screen, but thats not an option for most of the pre-loaded apps.

              Similarly, I think the Charge 5 could benefit from some customizable simplification for the workout statistics. While walking or running, you can view your current pace, average pace, heart rate, calories burned, steps taken, time of day, distance traveled, time spent working out and zone minutes earned by tapping through several screens on your tracker. Its nice that Fitbit includes so many data points, but it feels cluttered and makes it more difficult than it should be to check these statistics while exercising. I could tap the screen three times to look at my heart rate, then would have to tap four more times to see how far I had run and then four more times to get back to my heart rate. Its unlikely that youll be keeping tabs on all these statistics in the middle of a workout, and it would be smart if you could remove the ones you dont use so you can do less tapping mid-movementthis customizability is also not an option on the Charge 5.

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              Wear Your Fitbit On Your Wrist

              Some Fitbit models, like the Inspire 2 and the original Inspire, allow you to wear your Fitbit in a clip.

              Unfortunately, when you wear your Fitbit in a clip and set your Inspire to on-clip mode, the heart rate sensors automatically turn off.

              That means that your Fitbit in the clip-position can only record sleep in the three general categories of awake, restless, and asleep since it doesnt record any heart rate data.

              So for folks who wear their Fitbits in a clip or pendant when sleeping, try wearing it on your wrist and see if that makes a difference.

              When you wear your Fitbit on your wrist and set it to wrist mode, it automatically detects when you are sleeping and records your sleep stages using your heart rate information.

              Thats why you must check that your Fitbit is set to on-wrist and not on-clip mode in the Fitbit Settings app.

              Fitbit Care And Maintenance Details

              Fitbit devices often come with customizable bands, and cleaning requirements change depending on the type of band you have.

              For instance, if youre wearing an elastomer band, clean the band and your wrist with water or a small amount of rubbing alcohol. Do not clean using a hand sanitizer, dish soap, body soap, hand soap, cleaning wipes, or household cleaner as these can get trapped between the band and skin and cause irritation.

              Leather bands must be wiped down with a non-abrasive lint-free cloth, lightly dampened at most. Fitbits leather bands arent resistant to water, and cleaning with water might cause discoloration. Metal bands might also experience tarnish or discoloration if excessively cleaned with water.

              Jun 14, 2020 | Other, Troubleshooting

              Fitbits are great smartwatches with a variety of capabilities. However, some users have reported that their Fitbit is inconsistently tracking their sleep or not tracking their sleep at all anymore. To help, weve researched what to do if youre Fitbit isnt tracking your sleep.

              If a Fitbit stops automatically tracking sleep, restart it using the specific directions for that Fitbit model. If the Fitbit is still not tracking sleep automatically, users can adjust the devices sleep sensitivity level or start and stop the sleep tracker manually using the Fitbit app.

              In this article, well cover a few ways you can troubleshoot your Fitbit if it stops recording your sleep.

              Recommended Reading: Does The Garmin Vivofit 4 Track Sleep

              Turn Off Receive Sleep Insights

              Fitbits Sleep Insights feature uses your Fitbit data, including your sleep log, exercise, calorie, heart rate, and other data to expose behaviors impacting your sleep.

              Sleep insights also offer you guidance on how to improve your sleep based on your personalized data.

              Some users have reported turning off these features has fixed the problem of their sleep cores not showing.

              How to turn Fitbits sleep insights off

            • Open the Fitbit app and tap the Today tab.
            • Tap the sleep tile.
            • Press the Settings gear at the top right.
            • Turn off Receive Sleep Insights.
            • To Change Your Fitbit Inspire To The On

              How Accurate Are Fitbit Sleep Stages? | Lets test it
            • On the Fitbit Inspire Series, press and hold the button for about 2 seconds to open your Fitbits Quick Settings.
            • Scroll down past the settings for battery level, screen wake, notifications, and tap on-clip to change it to on-wrist.
            • Press the button again to return to the clock face.
            • Please note that only the Fitbit Inspire and Inspire 2 support on-clip. The Fitbit Inspire HR does not offer this settingit is always in on-wrist mode.

              Recommended Reading: Does Samsung Gear S2 Track Sleep

              What Should I Know About Fitbit Sleep Stages

              If you use a Fitbit device with heart-rate tracking to track your sleep, you can see a record of the sleep stages you cycle through at night. This article answers frequently asked questions about sleep stages.

              While youre asleep each night, your body typically goes through several sleep cycles that last on average 90 minutes. In each cycle you alternate between two types of sleep:

              Light Sleep and Deep SleepWith less brain activity than REM sleep, non-rapid eye movement includes the stages of light sleep and deep sleep. Periods of deep sleep are typically longer early in the night.

              Rapid Eye Movement SleepThe stage associated with vivid dreams, REM sleep periods are typically longer as the night goes on .

              During a sleep cycle, its most common to go from light sleep to deep sleep, back to light sleep, and then into REM sleep. Then the cycle generally repeats, but sleep patterns vary naturally.

              Sleep stages are traditionally measured in a lab using an electroencephalogram to detect brain activity along with other systems to monitor eye and muscle activity. While this method is the gold standard for measuring sleep stages , your device can estimate your sleep stages in a more comfortable, convenient way.

              Fitbits sleep researchers and the National Sleep Foundation describe the following sleep stages. The names of the stages are what weve chosen to use in your Fitbit sleep log.

              Fitbit Charge 5 Specs

              No matter how you slice it, the Fitbit Charge 5 is expensive. There are plenty of trackers out there that offer similar features for much less money. Not to mention that the high price of the Charge 5 puts it in dangerous territory of being priced like a smartwatch, making it more of an in-betweener than maybe it should be.

              Obviously, the Fitbit Charge 4 is one of the easiest alternatives to recommend. Fitbit doesnt sell it anymore, but its still easy to find for $50 cheaper than the Charge 5, and it does pretty much everything that device does, including Fitbit Pay support. It also has Spotify controls and an altimeter, which the Charge 5 lacks. You lose out on EDA scanning and the full-color display, though.

              See also:

              The Fitbit Inspire 2 is another good fitness tracker from Fitbit. For about half the price of a Charge 5, youll get a very basic tracker that excels at standard fitness, health, and sleep tracking. You wont get the color display, EDA scanner, or NFC payments, but this is a solid option for folks who just want a no-frills tracker.

              Coming down in price a bit we have the full-color Huawei Band 6 . It has some downsides like non-removable straps and limited smartwatch-style features. However, its got a great price, great battery life, and many of the health-tracking features of the Charge 5 .

              Recommended Reading: Does Medicare Cover Sleep Apnea Machines

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