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Why Does My Fitbit Say Sleep Not Tracked

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Fitbit Not Accurately Counting Or Tracking Steps Lets Fix It

How To Track Sleep With A Fitbit One (Tutorial)

If your Fitbit isnt showing any steps or miscalculates the number of steps, there are several things you can do to get it tracking accurately again.

Fitbit measures your step count and tracks distance using three methods: a 3-axis accelerometer, a formula, and an algorithm.

This means several factors can affect your devices step count accuracy. In this article, we outline how to fix this problemusually, its a fairly easy fix.


Charge 3 Not Tracking Sleep

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02-03-201915:30 – last edited on 06-28-202106:31 by WilsonFitbit

    02-03-201915:30 – last edited on 06-28-202106:31 by WilsonFitbit

      On my wrist band the Fitbit charge 3 it says not tracking sleep. Why is this?

      I got that also , but I couldn’t get any info for the device

      I don’t know how they can charge so much for these when they don’t work

      Make sure when you go into the app on your phone you click on the sleep icon, then the gear/setting button, then have ‘Receive Sleep Insights’ turned on. Otherwise double check you have bluetooth enabled

      Also take note automatic sleep tracking on the charge 3 only starts after you’ve been lying still for an hour. I found that the best way to get somewhat accurate reading on my sleep patron was to start and end my sleep manually in the app and then the next morning, through trial and error, set the correct begin- and end-tie for my sleep period to see the different stages of sleep.

      I slept all night and it didn’t do anything. I will never buy another one of these and I will tell everyone I know not to buy them to until it tracks my sleep like the charge HR did.

      My Fitbit 3 says sleep not tracked?How do I fix this

      My charge 3 doesn’t seem to start my sleep cycle until 3 – 5 hours after I think I fall asleep. Can you elaborate a little more about setting sleep manually? I have read the manual but it’s not clicking in my mind.

      Check The Fitbit Battery Level

      Is the Fitbit battery critically low?

      If your battery is critically low, your wearable may have switched off sleep tracking during the night to preserve its battery.

      Ensure your Fitbit is sufficiently charged before you go to bed.

      If time is short, charge your Fitbit for 20-30 minutes before you go to sleepthis should provide enough battery to last through the night.

      Recommended Reading: What Should Your Blood Oxygen Level Be When Sleeping

      What To Do If The Fitbit Is Not Tracking Sleep

      Time needed: 15 minutes.

      These are the troubleshooting steps to utilize if the device on your wrist is not doing its job properly. Sometimes you might wake up in the morning and find that only half of your sleep session was recorded. Or the tracker might say you only had 2 hours of kip time when in reality youve had a good 8 hours. Or perhaps your sleep stages are not showing. Something has gone wrong and the Fitbit has not done what it is supposed to. It makes that nights data pretty useless.Incomplete data is a more common problem than not tracking sleep entirely, and it can affect any Fitbit. It doesnt matter if its the recent crop such as Sense, Versa 3 or an older device. It happens on occasion. A good example is the Fitbit Inspire 2. At the start of this year many users were complaining that the device would not track sleep at all. We wrote a piece at the time on how to resolve. This was a major issue at the time.

    • Reboot your wearable

      First off, you should always try turning the wearable on and off i.e. a soft restart. That reboots your device but keeps all you data on it. Think of it like switching a desktop computer on and off. This simple thing can resolve many problems and is something definitely worth trying out.If youre not sure how to do this, check out our guide on how to reset your Fitbit fitness tracker or smartwatch.

    • What To Do If Fitbit Versa Heart Rate Is Missing

      Fitbit Alta HR Sleep Tracking and Sleep Stages Review ...

      Theres been a growing number of Fitbit Versa owners reporting the issue were discussing in this post. If you have a Fitbit app that has missing Heart Rate data, or if Heart Rate is no longer showing for some reason, one of the solutions in this guide should help. Find out what you can do by checking out the steps below.

      Before we proceed, we want to remind you that if you are looking for solutions to your own #Android or Fitbit issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, ensure to mention them so we can skip them in our answers.

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      Why Is My Fitbit Not Tracking Sleep

      To properly troubleshoot your Fitbit when it isnt tracking or recording your sleep, it helps to understand how Fitbits track sleep in the first place. Fitbit registers that you are sleeping after an hour of no motion. Therefore, if you take a nap for less than an hour, your Fitbit will not recognize it as sleep.

      First, make sure your Fitbit is snug on your wrist before going to sleep to ensure the most accurate sleep tracking. However, if your Fitbit still doesnt track your sleep, try the following troubleshooting tips:

      Learn How To Track Your Sleep Using Your Fitbit

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      Tons of different devices help you track how you sleep. Among them are fitness trackers, including several Fitbit models. Sleep Stages, a Fitbit feature, is designed to help you get your best sleep.

      Some Fitbit trackers tell you not only how long you are asleep but also the type of sleep you get while you were under the sheets. Curious how it works? Heres a rundown on the feature and how to understand the different sleep stages that it tracks.

      Don’t Miss: Garmin Vivosmart Sleep Tracking

      What Should I Know About Fitbit Sleep Stages

      If you use a Fitbit device with heart-rate tracking to track your sleep, you can see a record of the sleep stages you cycle through at night. This article answers frequently asked questions about sleep stages.

      While youre asleep each night, your body typically goes through several sleep cycles that last on average 90 minutes. In each cycle you alternate between two types of sleep:

      Light Sleep and Deep SleepWith less brain activity than REM sleep, non-rapid eye movement includes the stages of light sleep and deep sleep. Periods of deep sleep are typically longer early in the night.

      Rapid Eye Movement SleepThe stage associated with vivid dreams, REM sleep periods are typically longer as the night goes on .

      During a sleep cycle, its most common to go from light sleep to deep sleep, back to light sleep, and then into REM sleep. Then the cycle generally repeats, but sleep patterns vary naturally.

      Sleep stages are traditionally measured in a lab using an electroencephalogram to detect brain activity along with other systems to monitor eye and muscle activity. While this method is the gold standard for measuring sleep stages , your device can estimate your sleep stages in a more comfortable, convenient way.

      Fitbits sleep researchers and the National Sleep Foundation describe the following sleep stages. The names of the stages are what weve chosen to use in your Fitbit sleep log.

      Why Isnt My Battery Charging

      Fitbit: How To Use Sleep Tools

      So, youve made sure your Fitbit is set up and syncing properly, but now youve encountered another headache your battery wont charge.

      Before you toss your Fitbit into the closest drawer out of frustration, here are some troubleshooting tips from the company:

    • Make sure the contacts on your charging cable and Fitbit are clean.
    • Double-check that your charger is securely connected to your device and USB port.
    • If everything is properly connected and still not working, try plugging it into a different USB port.
    • If all of these steps have failed you, try restarting your Fitbit.
    • The length of your charge varies depending on your device, but there are ways to extend it. Try these tips to make sure your battery doesnt die at the worst possible time, like in the middle of a workout:

    • Stop tapping your device: Constantly checking your stats will drain the battery much faster than if you leave the screen alone.
    • Set fewer alarms: It takes battery power for your Fitbit to remember each alarm.
    • Turn off all-day sync: Instead, set your Fitbit to only sync when you tell it to.
    • Turn off notifications and reminders: As with alarms, your Fitbit has to remember to ping you all the time. Make sure youre only alerted for the most important issues.
    • Dont charge your battery in extreme temperatures: Heat and cold will zap your battery quickly, so dont leave your Fitbit in your car to charge.
    • Turn off heart rate trackers : You can do this through the app on heart rate devices.
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      Charge 3 Sleep Not Tracked In Device But Works In The App

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      01-15-201921:57 – last edited on 09-13-202111:54 by LiliyaFitbit

        01-15-201921:57 – last edited on 09-13-202111:54 by LiliyaFitbit

        My fitbit charge3 says that “sleep not tracked”, but all other metrics are tracked. However, when I checked the app, yes indeed it tracks my sleep including the stages. I have read some forums that it need to capture the heart rate so I gave it sometime. Now it has been 2 weeks and it still shows “sleep not tracked” though I know that it works normally in the mobile app. Please advise how to fix this error on the device, as I dont want to grab my phone just to check the sleep tracker. Thanks a lot fitbit peeps!

        Moderator edit: subject for clarity

        , welcome on board! The tracker will show this message until you sync it with the phone. Sleep data should go through Fitbit servers where it gets processed to show sleep stages in the app. After that your tracker should display hrs slept instead of ‘sleep not tracked’ message. All the best!

        What is saying is that even after the data is uploaded and processed and shows in the app, the tracker still shows “Sleep not tracked.” I’m having the same issue as are tons of other people in this forum. Would be nice to hear from Fitbit on this since they’ve previously mentioned in the forums that it’s a known bug.

        Yes, this worked for me!

        Set Up Sleep On Apple Watch

        Open the Sleep app on your watch . Tap the schedule, then select the Wake Up time if you wish to change it. Turn on an alarm if you need one to wake you up at the right time. Tap the time for Bedtime if you want to change that as well.

        Return to the main screen and tap Full Schedule if you wish to turn off your Sleep Schedule for any specific nights or all nights. Here, you can also add a schedule and change your sleep goal or Wind Down time. Then just wear your watch to bed.

        Recommended Reading: Can Tramadol Cause Insomnia

        Editor’s Choice: The Oura Ring

        After I was done with the two-week-long evaluation, I was pretty happy to take off the devices and get back to sleeping in just my pajamas.

        Which led me to a revelation: A couple of days after I was done, I looked down at my fingers and realized I had simply forgotten to take off the Oura Ring .

        This elegant device was my Editors Choice, largely because of how easily it slips into the background. Its a gossamer-light band made of titanium thats just a bit bigger than a wedding ring. Its sized like a piece of jewelry, and I found it comfortable enough to be worn 24/7. Its low-key personality makes it a genial everyday companion.

        On the data front, the Oura has no displayit doesnt even tell you if its chargedso I could pretend it was a dumb device. Which meant that I went to Ouras app not when I was prompted by something that caught my attention on a devices screen, but when I had the time and inclination to really absorb the Ouras granular sleep information.

        I found the Ouras app robust, and it fed me useful information. It detected, for example, when I had eaten a late-night snack . The Oura used my sleep trends combined with my heart-rate variability to suggest that I needed rest more than I needed another hard workout.

        And my time with the Oura and the other devices taught me a simple but powerful lesson: The best sleep tracker is the one you can ignore.

        Like A Bathroom Scale

        Fitbit Alta HR Sleep Tracking and Sleep Stages Review ...

        People buy these things thinking theyre a weight-loss program, says Grandner of the University of Arizona. But they are usually more of a bathroom scale.

        That sage advice reminded me of the purpose of sleep trackers as I evaluated them. After the two weeks, I was a bit overwhelmed by the sheer amount of data I had collected. Upon consulting with my experts I came to realize that I needed to spend a little less time fretting about sleep data and a little more time thinking about the devices themselves.

        My first revelation was that the devices that were comfortable during the day could be downright annoying at night. As I noted earlier, I found the Whoop 3.0s strap scratchy, while those on the Fitbit Charge 4 and the Apple Watch seemed either too loose or too tight. The narrow band on the baby blue Garmin Vivosmart 4 irritated my skin, and the Muse S headband flat out kept me awake. The Oura ring? I hardly noticed it.

        The other big takeaway: Dont get distracted by the data. At first I looked at the previous nights results right after writing in my sleep diary. That led me to gamify my sleep, going to bed earlier in an attempt to juice my scores. Good idea. But the net result was more time spent in bed but not more actual sleep. Unlike so many other things in the world of wellness, sleep doesnt respond to sheer effort.

        No one has ever slept longer or better by trying harder, Grandner, who has consulted with Fitbit, told me, a little too late.

        Don’t Miss: Sleep Hypoxemia

        How Do I Track My Activity With My Fitbit Device

        On certain devices, you can use the Exercise app to start and stop a workout, see real-time stats, and capture GPS data.

        All Fitbit devices track steps taken and Active Zone Minutes or active minutes . Additional core stats vary based on your device. Choose to track a variety of other stats, including sleep, exercise, water and food intake, weight, and menstrual health in the Fitbit app.

        Check your activity stats on your device or on the Today tab in the Fitbit app.

        Most Fitbit devices automatically recognize and record high-movement activities through the SmartTrack feature. To start, your device recognizes activities at least 15 minutes long.

        On certain devices, use the Exercise app to start and stop a workout. For more information, see How do I track my workouts with my Fitbit device?

        Aerobic Workout

        *On Fitbit Charge 4, Fitbit Charge 5, Fitbit Ionic, Fitbit Sense, and Fitbit Versa series, the Exercise app opens automatically after a few minutes of running to track your activity with GPS.

        **Only certain devices track swimming. For more information, see How do I track my swims with my Fitbit device?

        Fitbit Troubleshooting: Five Common Problems And Solutions

          Fitbits beauty lies in its versatility. It doesnt matter whether you run marathons or prefer nightly walks around your neighborhood a Fitbit can play a crucial part in helping you reach your fitness goals.

          When youre striving to reach those goals, its easy to get addicted to tracking your progress. The temptation to see how many steps youve taken and how many calories youve burned is always lurking on your wrist.

          Having all of this data available is all the more frustrating when something goes wrong.

          But before you throw your device out the window, try these Fitbit troubleshooting tips. Read on to learn how to fix the five most common problems.

          Recommended Reading: Which Of The Following Statements Regarding Sleep Apnea Is False

          Is Fitbit Not Showing Your Sleep Score Try These Fixes

          Fitbits are a great option if you want an insight into your sleep habits.

          If you own a newer version of Fitbit with a heart rate sensor, you can see how much light, deep, and REM sleep time you are getting each night.

          Fitbit also features an easy-to-understand and personalized sleep score to give a quick snapshot of how restorative your sleep is.

          But what if your Fitbit sleep score is not showing or only shows your sleep score for 2 days out of 7 even though you have worn your Fitbit for 7 nights?

          Or perhaps your sleep scores were showing, and now they are not?

          There are several reasons you may not be seeing your sleep score on your Fitbit or inside the Fitbit app.

          It could be an issue with syncing, with the app version you are using, with the Apps settings, or heart rate reading and settings.

          In this article, we outline 13 fixes to help solve your Fitbit sleep score issues.


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